Terms of Service

You must be at least 18 years old and able to enter into a contract. You are responsible for everything that happens under your account, including keeping your password safe and your email address current. Tell us promptly if you think someone else has access to your account.

On the Agency plan, the account owner invites team members and stays responsible for what those team members do in the workspace, and for the subscription fees.

Clentric gives you a client manager, a project tracker with milestones, an invoice generator with line items, tax and PDF export, and a proposal builder with private accept or decline links.

Features depend on your plan. Prices are in USD. Paid plans are billed monthly or yearly, depending on the option you choose.

We improve the product over time, so features may be added, changed or removed. If we make a change that materially reduces what a paid plan gives you, we will give you advance notice.

Paid plans are charged in advance, monthly or yearly, by our payment provider, which acts as the merchant of record. That means it is the official seller of your Clentric subscription and handles payment, invoices and sales tax. Clentric never sees or stores your card number.

Your subscription renews automatically at the end of each billing period until you cancel.

If a renewal payment fails, our payment provider retries it and your account stays on its paid plan during a grace period rather than being cut off immediately.

If we change our prices, we will give you advance notice before the new price applies to your subscription.

You can cancel at any time from your billing settings, or by emailing clentricapp@gmail.com.

After you cancel, paid features stay available until the end of the billing period you have already paid for, and you are not charged again.

You can get a full refund of any payment if you ask within 48 hours of the charge. See our Refund Policy for details.

The Free plan has limits on how many clients, projects, invoices and proposals you can create. If you downgrade or cancel, we do not delete work that is over those limits — you keep everything you already made. The limits only stop you creating new items beyond them until you upgrade again.

This is important, so we will be blunt about it. Clentric does not process, hold, guarantee or collect any payment between you and your clients. There is no payment gateway, no escrow and no connected payments feature for client invoices.

You enter your own bank, PayPal or Wise details, and we show them on the invoices you send. Your clients pay you directly, outside Clentric. An invoice only becomes “Paid” when you mark it as paid yourself. If your client clicks the optional “I’ve sent payment” button, that is a notification to you and nothing more — it is not proof that any money was sent or received.

We are not a party to any agreement between you and your client. We are not responsible for non-payment, disputes, chargebacks, the quality of the work, or anything else arising between you and the people you work for.

Our payment provider is used only to charge you for your own Clentric subscription.

When a client accepts a proposal, that is a simple click confirmation. It notifies you and creates a project in your workspace. It is not a legally binding electronic signature, and Clentric is not an e-signature or contract service.

If you need a signed contract, use a proper contract or e-signature service alongside Clentric. We make no claim that a proposal acceptance will be enforceable anywhere.

You own the content you put into Clentric: your clients, projects, invoices, proposals, notes and files. You give us a limited licence to store, copy, display and process that content only so far as we need to in order to run the service for you — for example to show a proposal at the link you shared, or to generate an invoice PDF. That licence ends when you delete the content or close your account.

You are responsible for the content you add, including any personal data about your own clients. You confirm you have the right to hold it and to share it through Clentric. How we handle personal data is explained in our Privacy Policy.

Proposal and portal links use long random tokens, and you can revoke them or let them expire. Until then, anyone who has the link can open the page without signing in. Send links only to the people you mean to send them to, and revoke a link if it goes astray.

While using Clentric, you agree not to:

• use it for anything illegal, or to store illegal content;
• send spam or unsolicited bulk messages through the service;
• harass, abuse or impersonate anyone, or use it to defraud someone;
• upload content that infringes someone else’s intellectual property or privacy;
• attack, probe or try to break the security of the service, or interfere with other people using it;
• guess, scrape or enumerate other people’s proposal or portal links;
• resell or rent the service, or copy it to build a competing product.

If you see something on Clentric that breaks these rules, please tell us at clentricapp@gmail.com.

You can stop using Clentric at any time. Cancelling your subscription moves you to the Free plan; asking us to close your account removes it. You can export your data for 30 days after closing your account — email us and we will prepare it.

We may suspend or close an account that breaks these terms, is used illegally, or puts the service or other users at risk. Unless the situation is serious or urgent, we will contact you first and give you a chance to put it right. If we close your account for reasons that are not your fault, we will refund any unused part of the period you have paid for.

Clentric is provided “as is”. We work hard to keep it available and accurate, but we cannot promise it will never be interrupted, error-free, or fit every purpose you have in mind. Keep your own copies of anything you cannot afford to lose.

Clentric is a tool, not an adviser. Nothing in the product or on these pages is legal, tax or accounting advice. Invoice templates, tax fields and proposal text are starting points, and you are responsible for checking that what you send is correct for your situation.

To the extent the law allows, Clentric is not liable for indirect or consequential losses, lost profits, lost business, lost income, or lost or corrupted data arising from your use of the service.

Where we are liable, our total liability to you for all claims in any twelve-month period is limited to the amount you paid us for the service in the twelve months before the claim arose.

Nothing in these terms limits liability that cannot be limited by law, such as liability for fraud, or for death or personal injury caused by negligence. If you are a consumer, you keep any rights your local law gives you.

These terms are governed by the laws of India, and the courts of India have jurisdiction over any dispute. If something goes wrong, please email us first at clentricapp@gmail.com. Most problems are settled faster and more cheaply by a conversation than by anything formal.

We may update these terms as the product and the law change. The version on this page is always the current one, and where a change materially affects you we will give advance notice by email or in the app. If you keep using Clentric after a change takes effect, the updated terms apply to you.

Email clentricapp@gmail.com and we will reply within 2 business days, or use our contact page.

Mohd Fuzail Ansari · Sole Proprietorship (India)